Quote of the month: "Asking the question 'What matters to you?' rather than 'What is the matter with you?' can be done in any healthcare setting. In fact healthcare will be more efficient if health care professionals take that approach. So much waste comes from making assumptions about what it is that people want and need" Daniel Munday, Consultant in Palliative Medicine and Health Service Research, International Nepal Fellowship, Kathmandu, Nepal

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Tsunamis, earthquakes; terrorism; biological, chemical or nuclear warfare; disease outbreaks, global pandemics, antimicrobial resistance... The health impact of national and global emergencies depends largely on the degree to which individuals, communities, nations and supranational bodies are adequately informed. To what extent are current Library and Information Services (LIS) meeting the information needs of different user groups in different contexts? Where are the gaps and what are the priorities for future action?