CASE STUDY - Improving Patient Access to Records And Understanding at Haughton Thornley Medical Centres - 12 years experience (2).pdf - Google
Dr Amir Hannan tells us how he rebuilt patient confidence and trust in the wake of the Shipman case [*see note below] by improving access to records and understanding and encouraging patients to take charge of their own health.
HIFA profile: Richard Fitton is a retired family doctor - GP, British Medical Association. Professional interests: Health literacy, patient partnership of trust and implementation of healthcare with professionals, family and public involvement in the prevention of modern lifestyle diseases, patients using access to professional records to overcome confidentiality barriers to care, patients as part of the policing of the use of their patient data
Email address: richardpeterfitton7 AT gmail.com
[*Note from HIFA moderator (Neil PW): 'Harold Shipman... was an English general practitioner who is believed to be one of the most prolific serial killers in modern history. On 31 January 2000, he was found guilty of the murder of 15 patients under his care; his total number of victims was approximately 250.' Wikipedia]