Coronavirus (251) International Medical Expert Communication Platform

29 March, 2020

Dear all,

Please check the multilingual platform offering medical expert communication supported by Jack Ma Foundation.

Alibaba’s DingTalk has played an important role in controlling the COVID-19 outbreak in China. Every day, a large number of Chinese medical experts contribute their efforts and work remotely through the application. DingTalk is now opening up its capabilities as a digital platform to medical staff around the world, allowing experts all over the world to communicate seamlessly with global doctors who can share their invaluable experience of fighting COVID-19.

Through real-time multi-language translation, remote video conferencing and other functions, medical staff in any country can communicate in real time and exchange knowledge. This can assure more effective prevention and control measures are implemented at the optimum time, and the best approach is taken for patient treatment, minimizing the damage caused by COVID-19.

Simply download DingTalk application, create an account, and add contacts to start an instant communication around the world.

Real-time intelligent AI translation to create a barrier-free communication environment for medical staff all over the world.

Implement remote diagnosis and experience sharing through the video conference and live screen sharing feature.

How It Works

- Visit to download DingTalk.

- Sign up with your personal information (Name and Phone Number) and log in.

- Join International Medical Expert Communication Center

Apply to Join International Medical Expert Communication Center.

- Method 1: Join by team code. Select Contacts > Join Team > Join by Team Code, then input team ID YQDK1170.

- Method 2: Join by scanning the QR code.

Fill out your information to join. Enter your name, country and medical institution. After the admin has approved, you can join the group and start instant chat with doctors.

Start Instant Communication with Foreign Doctors with AI Translation Function

Doctors across the world can initiate a group chat with just one click, and share experiences and recommendations with each other through instant online messaging. DingTalk provides a rich set of functions, such as file and image transfers. It also supports real-time AI translation to enable cross-border communication without barriers. Languages supported include Arabic, Chinese, English, French, Indonesian, Japanese, Russian, Spanish, Thai, Turkish, and Vietnamese.

Start a Video Conference:

By initiating a video conference, medical experts are able to share their camera feed and screens with the conference members. Presentations can be delivered by video to share data and allow discussion.

DingTalk supports most popular platforms on both mobile and PC, including Android, iOS, Windows, and Mac.

Best regards,


HIFA Profile: Tatjana Kobb Tatjana Kobb is a Medical Doctor and founder of Boston Sustainability Advising. She has worked on developing strategic programs for international organizations, national services providers and universities from UNICEF and WHO to Qatar Petroleum and King Abdullah University of Science and Technology. In the past decades she has mastered stakeholder engagement and relationship management toward building strategic partnerships to ensure each organization’s mission can be realized to ensure the best interest of the served community. She is passionate about leading and enabling delivery of best services and products in line with the UN 2030 Sustainable Development Agenda and implementation of the 10 Principles of the UN Global Compact. Working on reaching the 17 Sustainable Development Goals (SDGs) by stakeholder engagement and performance improvement of governments and organizations she has a role in mentoring and supporting executives, as well as youth leaders in their career transition and development is in addition to her PhD work at the IEDC Bled School of Management and the GRI G4 reporting she conducts. She is a HIFA Country Representative and member of the HIFA working group on Information for Citizens, Parents and Children and the HIFA working group on Mobile Healthcare Information for All.