EHS-COVID (294) COVID-19 and Telemedicine: Tool for assessing the maturity level of health institutions to implement telemedicine services

15 May, 2021

'This tool [from PAHO/WHO] has been designed to help health institutions assess their level of maturity to offer telemedicine services. Furthermore, it facilitates the identification of possible gaps or areas that could require more attention and expert technical support. The level of maturity is scored from 1 (lowest) to 4 (highest).'

(available in several languages)

The tool comprises a long checklist of questions, grouped into categories. We would be interested to hear about your observations on the tool. What other resources are important in supporting telemedicine services to help maintain essential health services?


Neil Pakenham-Walsh, HIFA Coordinator,