Quality (125) National commitment (1) Our experience of kick starting a quality revolution in MNH settings across India and South East Asia

11 July, 2021

Dear Colleagues,

I write to you as the current President of the Nationwide Quality of Care Network (NQOCN) of India. This is a registered organization that partners with the Ministry of Health and Family Welfare, Government of India to facilitate the delivery of perinatal care to pregnant mothers and their newborn infants.

In these initiatives, we are currently supported by the World Health Organization and are assisting in the development of point-of-care quality improvement and training initiatives that are being used in 15 states of India and in 10 other countries in this region, including Bangladesh, Myanmar, Sri Lanka, Nepal, Bhutan, Indonesia, Thailand, Democratic People’s Republic of Korea, Maldives, and Timor-Leste (East Timor). To date, we have touched more than a million lives and 0.6 million deliveries.

In addition to working as Technical Partners to the Government of India, we also lead the National Mentoring Group and the technical resource group (TRG) for LaQshya (Labor Room Quality Improvement) National Flagship Program. We work closely across primary, secondary and tertiary health care settings in both public and private sectors across maternal and neonatal health domains. Our initiatives to scale up QI across India have lead to the launch of the vibrant NQOCN Point of Care Quality Improvement Community of Practice (www.nqocncop.org) which has partnerships with Oxford, BMJ, 3M, URC, Aastarika (an Infosys Initiative), CAHO, Mahatma Gandhi Institute of Medical Sciences and WHO Regional Office for South-East Asia. Our membership base consists of a large nurse mentor pool, neonatologists, paediatricians, obstetricians, quality managers and young professionals.

Our experience in driving quality improvement across India and SE Asia has been mainly through the effective use of identification and networking of champions at all levels of health care delivery systems and utilising technology and human factors to our advantage in sustaining the momentum of the initiative.

Effective support from national and state governments thorough national health missions has been recognised by us as a major catalyst for the implementation of QI in health systems across the country .We have also supported and introduced QI in pre service medical and nursing education on voluntary basis and feel that this is an essential step to in building of a QI culture in the future health systems of the nation.

I hope to hear from colleagues about their experiences of factors which helped them scale up QI at national levels.

With best wishes

Vikram

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Vikram Datta, MD, DNB, FNNF, Fellowship Epidemiology (WHO)

Director-Professor

Department of Neonatology

Lady Hardinge Medical College

New Delhi, India

President NQOCN, India

ISQua Expert (2018-2023)

Guest Editor (2020-2021)

BMJ Open Quality (South Asia Edition)

Member, Editorial Board, IJQHC Communications

Vice President Elect 2022

National Neonatology Forum of India

Secretary (2013-2014)

National Neonatology Forum, India

Member National Editorial Board (2015-2017)

Indian Journal of Pediatrics

Editor in Chief (2013-2014)

Journal of Neonatology, India

Technical Resource Group Lead , Sustainable Model for LaQshya

(as notified by MOHFW, India)

Member QED Working Group, Ministry of Health & Family Welfare, India (2018-2019)

Member, National Mentoring Group for LaQshya (Labor Room Quality Improvement )

Co Chairperson , QI Cell, Kalawati Saran Children's Hospital, Lady Hardinge Medical College

Coordinator and Executive Member

Development and Supportive Care Foundation for Newborn and Children.

Tel: 91-11-23344151 Ext 329

Mobile :+91-9899114104

Twitter: @datta_vikram

Website: www.nqocncop.org, www.nqocn.org, www.vikramdatta.org

HIFA profile: Vikram Datta is Director, Professor and President at the Nationwide Quality of Care Network, Lady Hardinge Medical College, India. Professional interests: Trained as a Neonatologist; Currently works for quality improvement across the maternal and neonatal health domains in India; Drives the South Asia QI Community of Practice which can be accessed at www.nqocncop.org. He is a HIFA catalyst for the WHO/HIFA project on Learning for Quality Health Services. Email: drvikramdatta AT gmail.com