Quality (57) Quarterly Pulse newsletter June 2021

26 June, 2021

[Note from HIFA moderator (NPW): HIFA is in plain text. If you have web access, you may like to view this newsletter in your browser: https://mailchi.mp/6b5c34dd7402/quarterly-pulse-1670551?e=5c94b201ed This newsletter comes from our colleagues at WHO, with whom we are working on Learning for Quality Health Services]

June 2021

Reducing Staff Burnout Takes More than Pizza Parties

The COVID-19 pandemic is exacerbating existing issues with health professional burnout and it is escalating the stressors on the health workforce to unprecedented levels globally...

Network for Improving Quality of Care for Maternal, Newborn and Child Health: Evolution, Implementation and Progress 2017-2020

The report outlines progress made to date and provides reflections on successes and shortfalls during implementation of activities for the Network for Improving Quality of Care for Maternal, Newborn and Child Health. The report also shares how quality of care improvement has been catalyzed over the past years with country examples of implementation in the network countries - Bangladesh, Côte d’Ivoire, Ethiopia, Ghana, India, Kenya, Malawi, Nigeria, Sierra Leone, the United Republic of Tanzania, and Uganda...

Article Spotlight

* Community-based postnatal care services for women and newborns in Kenya: an opportunity to improve quality and access? (https://who.us15.list-manage.com/track/click?u=540192c501e50b6f7f2ffe21d...) – Journal of Global Health, March 2021

* Evaluation of water, sanitation and hygiene status of COVID-19 healthcare facilities in Ghana using the WASH FIT approach (https://who.us15.list-manage.com/track/click?u=540192c501e50b6f7f2ffe21d...) – Journal of Water, Sanitation and Hygiene for Development, April 2021

* Hand Hygiene during the Early Neonatal Period: A Mixed-Methods Observational Study in Healthcare Facilities and Households in Rural Cambodia (https://who.us15.list-manage.com/track/click?u=540192c501e50b6f7f2ffe21d...) – International Journal of Environmental Research and Public Health, April 2021

* Caring for the carers: Ensuring the provision of quality maternity care during a global pandemic (https://who.us15.list-manage.com/track/click?u=540192c501e50b6f7f2ffe21d...) – Women and Birth, May 2021

* Factors Influencing Compassion Fatigue among Hospice and Palliative Care Unit Nurses (https://who.us15.list-manage.com/track/click?u=540192c501e50b6f7f2ffe21d...) – Journal of Hospice and Palliative Care, March 2021

* Patient-Centered Care and Associated Factors at Public and Private Hospitals of Addis Ababa: Patients’ Perspective (https://who.us15.list-manage.com/track/click?u=540192c501e50b6f7f2ffe21d...) – Patient Related Outcome Measures, May 2021

National Quality Policy and Strategy (NQPS)

Enhancing the quality of health services – introduction to a new planning guide for implementers

WHO recently released Quality Health Services: a planning guide (https://who.us15.list-manage.com/track/click?u=540192c501e50b6f7f2ffe21d...) to support key actions required to improve the quality of health services for the entire population, recognizing the unique pathway for each country. The planning guide focuses on actions required at the national, district and facility levels to enhance quality of health services, providing guidance on implementing key activities at each of these three levels. It is intended to support those working at all levels of the health system translate intention into results, delivering an impact on the quality of services for people across the world. A 60-minute webinar providing an overview of the WHO Quality Health Services: a planning guide (https://who.us15.list-manage.com/track/click?u=540192c501e50b6f7f2ffe21d...) and discussing how it can be applied to improve the quality of care across the health system will be held on Tuesday 29 June. More information about the webinar is

available here (https://who.us15.list-manage.com/track/click?u=540192c501e50b6f7f2ffe21d...) . Post webinar, a thematic discussion (https://who.us15.list-manage.com/track/click?u=540192c501e50b6f7f2ffe21d...) will be held [on HIFA] to continue to explore how to take action on quality through the use of this planning guide.

Infection prevention and control (IPC) & Water sanitation and hygiene (WASH)

The WHO Global IPC Portal (https://who.us15.list-manage.com/track/click?u=540192c501e50b6f7f2ffe21d...) is a resource for health-care and other professionals working in the field of IPC that supports conducting situational analysis, tracking progress and making improvements to IPC programmes and/or activities at national and facility level in accordance with WHO standards and associated implementation materials...


The Global Health Compassion Rounds held on June 17 explored how specific WASH tools are vectors for compassion in the health arena and examined how the “compassion-WASH-quality” triangulation can yield positive results for people. The world requires urgent action on WASH for the benefit of people across the world. Compassion is increasingly recognized as a critical consideration for health and development. The confluence of these three areas requires active exploration to help us collectively accelerate urgent action. You missed it? A recording of the webinar as well as a short report will be available soon. Watch out for the next Global Health Compassion Rounds.

Patient Safety

This year, the World Patient Safety Day 2021 theme is “Safe maternal and newborn care”. The global campaign proposes a wide range of activities to be implemented on and around 17 September 2021, including the launch of the World Patient Safety Day 2021–2022 goals. WHO encourages all stakeholders to join the global campaign to promote collective efforts for safe maternal and newborn care, particularly during childbirth. Visit the event page here (https://who.us15.list-manage.com/track/click?u=540192c501e50b6f7f2ffe21d...) for information on how to get involved.

Let us exchange on quality health services planning

Join and explore quality issues at all levels of the system. The recently released Quality Health Services: a planning guide (https://who.us15.list-manage.com/track/click?u=540192c501e50b6f7f2ffe21d...) will be introduced in the webinar, enhancing the quality of health services – introduction to a new planning guide for implementers webinar (https://who.us15.list-manage.com/track/click?u=540192c501e50b6f7f2ffe21d...) . The discussion hosted by HIFA allows you to share experiences on how to improve the quality of health services at different levels of the health system. Please join the HIFA discussion forums (https://who.us15.list-manage.com/track/click?u=540192c501e50b6f7f2ffe21d...) from 28 June 2021 to contribute to the exchange. It promises to be a lively discussion across the world allowing us to share experiences, challenge each other and spark new thinking. Discussions will be available in

English, French, Portuguese and Spanish.

Embark on the Quality Improvement tour of South East Asia

The Nationwide Quality of Care Network invites you to join the Quality Improvement tour of South East Asia. After learning from teams from Bangladesh and Bhutan, the next online interactive session will be on “Experience of Quality Improvement from a Government Hospital in Maldives” on 26 June. Register here (https://who.us15.list-manage.com/track/click?u=540192c501e50b6f7f2ffe21d...)


* The learning brief on quality considerations in maintaining essential health services during COVID-19 is available now! Please visit the brand-new HLH website (https://who.us15.list-manage.com/track/click?u=540192c501e50b6f7f2ffe21d...) to read it.

* The WHO Academy is looking for 500 beta testers to test the digital platform and the learning programmes. Sign up here (https://who.us15.list-manage.com/track/click?u=540192c501e50b6f7f2ffe21d...) . You can also access the registration to become a beta tester directly in 4 languages, Chinese (https://who.us15.list-manage.com/track/click?u=540192c501e50b6f7f2ffe21d...) , French (https://who.us15.list-manage.com/track/click?u=540192c501e50b6f7f2ffe21d...) , Russian (https://who.us15.list-manage.com/track/click?u=540192c501e50b6f7f2ffe21d...) and Spanish (https://who.us15.list-manage.com/track/click?u=540192c501e50b6f7f2ffe21d...) . Arabic will be available soon.

* The NQPS Learning Pod has a new look! Cannot wait to find out? Do no wait any longer and visit the NQPS Learning Pod (https://who.us15.list-manage.com/track/click?u=540192c501e50b6f7f2ffe21d...(1).aspx) .