Quality (71) What does quality of care mean to you? (14)

1 July, 2021

Dear HIFA members,

Quality of care is inclusive of both physical, mental and emotional aspects while providing healthcare services. Physical includes infrastructure, human resources, consumables, etc. are available in a particular healthcare facility/ system. But, the behaviour, attitude, communication skills and other soft skills of healthcare professionals towards the patients/ clients is an important consideration in recovery of the patient/ client. Quality of care is a more holistic approach for pathways to recovery.


Best regards,

Dr. Sanchika Gupta

(Pronoun: She/Her/Hers)

HIFA Global CR Coordinator

Healthcare Information For All

Email: sanchika12@gmail.com

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HIFA profile: Dr Sanchika Gupta is an Indian healthcare specialist with eight years of experience as both clinician and public health programmer. She explored wide breadth of public health realm viz. family planning/reproductive health, maternal, adolescent and child health during her association with national and international NGOs namely INCLEN, MAMTA, Jhpiego and Pathfinder International. She acquired technical expertise in advocacy, program management, research, monitoring and evaluation throughout her fieldwork in eight Indian states (Assam, Bihar, Haryana, Jharkhand, Madhya Pradesh, Maharashtra, Rajasthan and Uttar Pradesh). She is the nominee of ‘120 under 40: the new generation of family planning leaders’ in 2019. In the recent years, she has been associated with HIFA through its Social Media Working Group and EHS-COVID19 project. In 2021, HIFA nominated her as Global Country Representative Coordinator. Currently, she is based in New Delhi, India and is available on email id sanchika12@gmail.com or Twitter @sanchika_gupta. https://www.hifa.org/support/members/sanchika