WHO and THET survey on tools to improve quality of health services

18 December, 2019

Dear Colleagues,

On behalf of colleagues at WHO and Tropical Health Education Trust (THET) Please help us spread the word! WHO, in collaboration with THET Partnerships for Global Health, are conducting a survey on tools to improve the quality of health services.

Health Partnerships are increasingly using tools to improve the quality of health services. The potential for shared learning is significant. WHO/THET are collating examples of quality improvement tools and resources used by Health Partnerships to highlight the importance of this approach in supporting low and middle-income countries (LMICs). The tools and resources collected on quality improvement can be focused on improving healthcare processes and systems and, sometimes, clinical practice with the ultimate aim of improving health outcomes. The initiative will showcase selected examples submitted through this survey in a future WHO Global Learning Laboratory for UHC webinar and at the THET conference.

Please visit the survey here for additional information.


Many thanks


HIFA profile: Julie Storr has over a decade of experience working for WHO on the development, implementation and evaluation of global improvement programmes in the field of patient safety, quality and infection prevention and control, with a focus on behaviour change. Her current work spans two WHO units – quality Universal Health Coverage and Global Infection Prevention and Control (IPC). Her technical and leadership expertise was called on to support WHO’s Ebola response and recovery efforts in 2014/15, with a focus on national IPC policy development in Sierra Leone. She led on the development of the recently published evidence based WHO Guidelines on the Core Components of Infection Prevention and Control Programmes at the National and Acute Health Care Facility Level. She was previously President of the Infection Prevention Society of the UK and Ireland, Assistant Director at the English National Patient Safety Agency and Director of the seminal cleanyourhands campaign. Julie has authored a book (Perspectives and Perceptions of IPC – highly commended at the 2016 BMA Medical Book Awards), published widely in the academic literature and is peer reviewer of a range of academic journals including Implementation Science, and on the international advisory board of the Journal of Infection Prevention. She is currently studying for a doctorate in public health (health care leadership and management) at Johns Hopkins Bloomberg School of Public Health, Baltimore. @hifa_org




storrju AT who.int