WHO launch event: Measuring and monitoring quality of care to improve maternal, newborn, child and adolescent health services: a practical guide for programme managers (2)

12 April, 2025

Dear Neil and friends,

My comment on the coming event and webinar about 'measuring and monitoring quality of care' is that... it will be useless. I do live in Tanzania, where for the past 40 years I've repeatedly heard emphasising the importance of 'measuring and monitoring. Ink on paper, words of commitment, conferences, webinar abond from years on this aspect of public health.

I add that African countries (yes, 56 of them) do have their own measuring & monitoring way of proceeding, a way that is totally political(!) in its intrinsic essence. Lessons from outside have little impact on the field.

Greetings from Dodoma

Massimo

CHIFA Profile: Massimo Serventi is a long-standing Pediatrician working in Africa since 1982. He currently works on a volunteer basis in an excellent missionary/credited hospital in north Uganda, St. Mary's Hospital-Lacor-GULU. He has worked for several NGOs in 6 African/2 Asian countries. His interests include clinical and community pediatrics, adherence to clinical guidelines and school education as the major determinant of good health.