mHEALTH-INNOVATE (19) What can we learn from health workers' informal use of mobile phones? (10)

14 April, 2022

Dear all,

Thank you everyone for your valuable contributions so far.

I just wanted to say: Although the focus of the mHEALTH-INNOVATE research project is on the 'informal' use of mobile phones we welcome all contributions on how health workers use mobile phones (smartphones or basic) in *any* aspect of their work.

As a reminder here are the five guiding questions:

1. Do you use a mobile phone to help you in your work? How do you use it?

2. How do you use your phone to communicate with colleagues, patients and families? 3. How do you use your phone for other work-related purposes? (eg searching for healthcare information and guidance, tracking supplies, referring patients...)

4. Can you give any examples of *informal* use of mobile phones by health workers? (ie uses of mobile phones that have not been directed by the employer, but have been initiated, adapted or developed by health workers themselves)

5. How can the informal use of mobile phones be improved to strengthen healthcare?

We are particularly keen to hear your practical experience and observations. We would also like to hear of any research in this area that you may like to share.

Please send your contributiions to:

With thanks, Neil

Joint Coordinator, HIFA mHEALTH-INNOVATE

Let's build a future where every person has access to reliable healthcare information and is protected from misinformation - Join HIFA:

HIFA profile: Neil Pakenham-Walsh is global coordinator of the HIFA global health movement (Healthcare Information For All - ), a global community with more than 20,000 members in 180 countries, interacting on six global forums in four languages in collaboration with WHO. HIFA brings stakeholders together to accelerate progress towards universal access to reliable healthcare information.

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