mHEALTH-INNOVATE (21) What can we learn from health workers' informal use of mobile phones? (12)

15 April, 2022

Reply to Venus’ message:

Thanks, Venus. That’s an interesting example. One more question from me about the systems that were used before Covid. Did health workers also use mobile phones to give the monthly/quarterly updates? In other words, the new element both the fact that health workers were giving weekly updates, and the fact that they were now using their phones to do this?

Thanks, and best wishes, Claire

HIFA profile: Claire Glenton is a health systems researcher at the Norwegian Institute of Public Health and editor with the Cochrane Effective Practice and Organisation of Care (EPOC) Group. Claire has a particular interest in systematic review methodology, including methods for disseminating the results of systematic reviews and methods for synthesising qualitative research. She regularly serves as technical advisor on World Health Organization guidelines. She also co-coordinates the GRADE-CERQual Project Group. She is one of the principal investigators of the mHEALTH-INNOVATE, looking at informal use of mobile phones by health workers.

Email address: claire.glenton AT