New WHO guide on how to plan and conduct telehealth consultations with children and adolescents and their families

9 December, 2021

Dear HIFA and CHIFA colleagues,

With thanks to GDHN.

'Teleconsultations are increasingly part of global health care; however, there are few resources to guide best practice for their use with children and adolescents. WHO has published a new guide, How to plan and conduct telehealth consultations with children and adolescents and their families. This document is intended to provide practical guidance to health-care professionals (HCPs) in planning, setting up and conducting teleconsultations with infants, children, adolescents and their families or caregivers. It outlines a range of clinical and non-clinical factors for deciding when a teleconsultation is appropriate.

'The guidance is designed to be used by a wide range of HCPs such as doctors, nurses, midwives, allied health professionals and community health workers who have been formally trained and are registered with a relevant organization to provide health care to infants, children and adolescents in various settings (e.g. community, primary care, hospitals). The guidance is intended to be relevant both in countries where teleconsultation is already used and in countries in which teleconsultation systems are being strengthened. Furthermore, the guidance may be of interest to policymakers who are developing health systems and to health facility managers, as it signals some opportunities and challenges in teleconsultation. It may also be of interest to faculty involved in medical education and training. The aim of this practical guidance is to encourage greater use and consistency in teleconsultations.'

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Best wishes, Neil

Neil Pakenham-Walsh, HIFA Coordinator,