Quality (318) WHO & HIFA: Enhancing the quality of health services across the health system

18 February, 2022

Read more on the WHO website: https://www.who.int/news/item/08-02-2022-frontline-perspectives-on-enhan...

'The WHO Global Learning Laboratory (GLL) for Quality UHC aims to understand how to improve quality of care, paying close attention to actions required to achieve desired health service improvement. The GLL uses various mechanisms to encourage learning, linking the experiences, expertise, and wisdom of people around the world on important issues relating to quality health services.'


WHO-GLL and HIFA supported a thematic discussion on the HIFA forums: Enhancing the Quality of Health Services Across Levels of the Health System, between 28 June and 1 October 2021.

What might work best to enhance national commitment to quality of care?

What are the biggest challenges for district health managers in tackling quality of care issues?

What are the biggest challenges for improving quality of care at the facility level?

Have you seen any practical solutions that should be shared more widely?

There was a rich and diverse discussion with more than 300 substantive messages exchanged among HIFA members worldwide. Thank you to everyone for sharing your experience and expertise, for the benefit of others. The discussions have been synthesised into four publications on the WHO and HIFA websites:

1. WHO-GLL/HIFA Action Brief 1. Enhancing quality at the national level


2. WHO-GLL/HIFA Action Brief 2. Enhancing quality at the district level


3. WHO-GLL/HIFA Action Brief 3. Enhancing quality at the facility level


4. WHO-GLL/HIFA Integrated Brief: Enhancing the quality of health services across levels of the health system


Full compilation here: https://www.hifa.org/sites/default/files/publications_pdf/HIFA-GLL-Quali...

Edited version here: https://www.hifa.org/sites/default/files/publications_pdf/Learning_for_Q...

Quality health services: a planning guide (2020) https://www.who.int/publications-detail-redirect/9789240011632

Best wishes, Neil

Neil Pakenham-Walsh, HIFA Coordinator, neil@hifa.org www.hifa.org

Coordinator, WHO-HIFA project on Learning for Quality Health Services


Let's build a future where every person has access to reliable healthcare information and is protected from misinformation - Join HIFA: www.hifa.org

HIFA profile: Neil Pakenham-Walsh is coordinator of the HIFA global health movement (Healthcare Information For All - www.hifa.org ), a global community with more than 20,000 members in 180 countries, interacting on six global forums in four languages in collaboration with WHO. HIFA brings stakeholders together to accelerate progress towards universal access to reliable healthcare information. Twitter: @hifa_org neil@hifa.org