Systems thinking to achieve universal access to reliable healthcare information (3)

29 November, 2022

Dear Richard,

Thank you for your comment:

"Unlike area 2 in the HIFA-WHO Collaboration plan you have not included the public in this piece. You wrote [quoting from the Lancet 2004 paper] - "The development of reliable, relevant, usable information can be represented as a system that requires cooperation among a wide range of professionals including health-care providers, policy makers, researchers, publishers, information professionals, indexers, and systematic reviewers."."

Yes, I was quoting from the Lancet paper 'Can we achieve health information for all by 2015'. This sentence didn't include the words 'the public' but I agree the public should have inputs at every stage in the global healthcare information system.

Area 2 of the HIFA-WHO collaboration plan aims 'to support WHO’s work on further understanding and addressing the healthcare information needs of the public, health workers and policymakers; and to support the promotion and dissemination of WHO’s publications, information and public health messages'. Area 2 of the HIFA-WHO Collaboration Plan is currently unfunded (as are areas 3, 4 and 5). HIFA is seeking to increase our income from £50k (2022) to £140k (2023). If you can help or if you have suggestions, contact me:

Best wishes, Neil

Neil Pakenham-Walsh, Global Coordinator HIFA,

Global Healthcare Information Network: Working in official relations with WHO