Transforming health care: stories of changemakers across the world

24 March, 2022

With thanks to Shams Syed, WHO.

A thought provoking film on transforming health care.

https://who.int/news/item/17-03-2022-transforming-health-care-stories-of...

'This film weaves together and amplifies the stories from individuals and groups intentionally leading change, wherever they are situated in their respective ‘system’. It reveals some of the many ways that these changemakers have managed to significantly impact their health care environments and improve health outcomes, often through relatively small, local interventions. Their experiences span subjects such as improving patient safety and reducing patient harm; preventing the death of newborns through a model that places parents at the centre of specialized care; transforming mental health programming; addressing the root causes of teenage suicide; saving the lives of babies born with anomalies; or promoting community health and introducing compassion in health leadership...

'The storytellers/scriptwriters observed that in hierarchical organizations individuals often do not feel they have the power to bring about change. The intention of the film is to amplify the small changes that people have initiated, and thereby hopefully give confidence to others to do the same. The power of stories is that they show the complexity and diversity of lived experience in these different contexts, without trying to make ‘one golden rule’ for initiating change. The result is a mosaic of an entire system engagingly captured through the voices of multiple perspectives.

'The call to action is that change can be triggered by anyone, at any level of a health system. The message for policy-makers, funders and researchers is to connect our head and heart and invest in solutions developed by people and for people. By turning inwards and creating opportunities for the “system” to see itself and feel itself, the stimulus and impetus for change is ignited from the inside out. Leadership is relational and a practice that is to be stepped into, while learning becomes a way of being and doing that spreads in ways that are organic, emergent and unexpected – and therefore far-reaching and sustained.'

The film starts with the statement: "There is global consensus that health systems need to radically change to address the most pressing prolems facing humanity"

This begs the question, HOW?

The content of the film suggests the following are sspecially important:

- support to burned-out health workers

- moving from a blame culture to a learning culture

- breaking down of harmful professional hierarchies

- compassionate leadership

- bringing stakeholders together to forge common policy

- empowering patients as change agents, and mothers as caregivers

- patient safety interventions

"Begin with your heart"

Best wishes, Neil

Neil Pakenham-Walsh, HIFA Coordinator, neil@hifa.org www.hifa.org