Webinar announcement: WHO Global Patient Safety Webinar on Patient Safety Incident Reporting and Learning Systems

19 July, 2025

Dear colleagues,

The WHO Unit of Patient Safety and Quality of Care is pleased to invite you to the upcoming WHO Global Patient Safety Webinar on Patient Safety Incident Reporting and Learning Systems, which will take place on Friday, 25 July 2025, from 13:00 to 15:00 CEST.

Patient safety incidents occur across all health care settings, yet many remain underreported or insufficiently analyzed, limiting opportunities for learning and improvement. Establishing robust Patient Safety Incident Reporting and Learning Systems (PSIRLS) is critical for identifying risks, preventing harm, and fostering a culture of continuous improvement. This webinar will explore key dimensions of PSIRLS, starting with setting up required systems, creating an enabling environment for their operation, and effectively investigating incidents to drive meaningful learning. Through expert insights, country experiences, and interactive discussions, we aim to better understand how to transform incident reporting from a procedural task into a systemic driver of learning and improvement for patient safety and quality of care.

Register in advance for this webinar:

https://who.zoom.us/webinar/register/WN_I6Y0RIQ1Q36sYhbgDD1aRw

After registering, you will receive a confirmation email with additional information about joining the webinar.

Should you have any questions, please don’t hesitate to contact us at: patientsafety@who.int

We look forward to your participation in this important discussion.

With kind regards

The Patient Safety and Quality of Care Unit

WHO Headquarters

Jagoda Khatri

Project Support, WHO Health Services Learning Hub

World Health Organization