WHO Quality Toolkit user experience survey

29 November, 2023

Dear GLL member,

We would like to hear from you regarding your experience with the WHO Quality Toolkit [https://qualityhealthservices.who.int/quality-toolkit/qt-home]. If you have used the Quality Toolkit, we want to know how that experience has been and what suggestions you have for its continued improvement as we look to strengthen and optimize the platform in its next upgrade.

If you could please take 5-10 minutes to complete a brief survey [https://extranet.who.int/dataformv3/index.php/113726?lang=en] it would be extremely helpful to ensure we capture and consider improvements to best help in your use of the Toolkit and in accessing the relevant tools and WHO resources to meet your needs to improving the quality of health services.

Link to the WHO Quality Toolkit survey [https://extranet.who.int/dataformv3/index.php/113726?lang=en]

The deadline for participation in the survey is December 20th, 2023. This will be an invaluable contribution to the improvement of this platform and to ensure its optimal use in supporting your work of maintaining and improving the quality of health services.

If you have not yet utilized the Quality Toolkit, you may find it here for your use:

Link to the WHO Quality Toolkit [https://qualityhealthservices.who.int/]

At the end of the survey, you will also have the opportunity to express interest in participating in a focus group to provide more detailed information on your experience and suggestions to improving the platform. There is also an option to participate in an interview if you have an experience that showcases how your use of the Toolkit has helped to advance some work to improving the quality of health services.

Please feel free to share this widely among your colleagues and networks.

Should you have any questions, please contact Jagoda Khatri ( [khatrij@who.int]).

We thank you for your consideration and contribution,

WHO Quality Toolkit and WHO GLL Team